Terms of service
Terms of Service – Exclusive Motors USA
Last updated: 30 March 2026
OVERVIEW
Welcome to Exclusive Motors USA.
Exclusive Motors USA is operated by Exclusive Motors Limited, a New Zealand registered company.
We operate this website and store, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with an online shopping experience.
Our store is powered by Shopify, which enables us to provide the Services.
By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.
BUSINESS INFORMATION
Business Name: Exclusive Motors Limited
NZBN: 9429051525149
Head Office Address:
76 Ranzau Road, Hope, Nelson Tasman 7020, New Zealand
Email: info@exclusivemotorsusa.com
We operate as an online-only retailer and do not have a physical storefront in the United States.
SECTION 1 — ACCESS AND ACCOUNT
You must be at least the age of majority in your jurisdiction to use this website.
When using our Services, you may be required to provide:
Email address
Billing details
Payment information
Shipping address
You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account.
SECTION 2 — PRODUCTS
We aim to display products as accurately as possible. However:
Product appearance may vary depending on your device
Descriptions may be updated at any time
We reserve the right to:
Modify product descriptions
Change pricing
Limit quantities
Discontinue products
SECTION 3 — ORDERS
When placing an order, you are making an offer to purchase.
We reserve the right to accept or decline any order.
Orders are confirmed only after:
Payment has been processed
Confirmation has been sent
We may cancel or modify orders due to:
Pricing errors
Stock availability
Fraud detection
All purchases are subject to our Return and Refund Policy.
SECTION 4 — PRICING AND BILLING
Prices may change without notice.
Prices displayed may not include:
Shipping fees
Taxes
Import duties or customs charges
Customers are responsible for any applicable charges required by their local authorities.
You agree to provide accurate billing and payment information.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates only.
We are not responsible for delays caused by:
Shipping carriers
Customs processing
Weather or logistics disruptions
Events outside our control
Once an order has been shipped, responsibility for delivery lies with the shipping carrier.
SECTION 6 — SECURITY AND DATA PROTECTION
We take the security of your personal information seriously.
Our website is secured using SSL (Secure Socket Layer) encryption technology to ensure that all data transmitted between your browser and our website remains private and protected.
All payment transactions are processed through secure payment gateways and are encrypted using industry-standard security protocols.
SECTION 7 — INTELLECTUAL PROPERTY
All content on this website, including:
Logos
Images
Product descriptions
Website design
is the property of Exclusive Motors or its licensors.
You may not copy, reproduce, or distribute any content without permission.
SECTION 8 — OPTIONAL TOOLS
We may provide access to third-party tools.
These are provided “as is” without warranties.
Use of these tools is at your own risk.
SECTION 9 — THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their content, accuracy, or policies.
SECTION 10 — SHOPIFY PLATFORM
Our store is powered by Shopify.
All purchases are made directly with Exclusive Motors USA.
Shopify is not responsible for transactions, orders, or disputes between you and us.
SECTION 11 — PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
SECTION 12 — FEEDBACK
If you submit reviews or feedback, you grant us permission to use it for:
Marketing
Improvements
Promotional purposes
SECTION 13 — ERRORS AND OMISSIONS
We reserve the right to correct any errors, including:
Pricing mistakes
Product description errors
Availability inaccuracies
We may cancel orders if necessary.
SECTION 14 — PROHIBITED USES
You may not use our Services for:
Illegal activity
Fraud
Harassment
Intellectual property violations
Uploading harmful or malicious software
Violation may result in termination of access.
SECTION 15 — AUTOMATED ACCESS
Automated tools or bots may not access our Services without permission.
We reserve the right to restrict such access.
SECTION 16 — TERMINATION
We may suspend or terminate access to our Services at any time if these Terms are violated.
SECTION 17 — DISCLAIMER
Our Services and products are provided “as is” without warranties.
We do not guarantee uninterrupted or error-free service.
SECTION 18 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Exclusive Motors Limited is not liable for:
Indirect damages
Incidental damages
Consequential damages
arising from the use of our Services or products.
SECTION 19 — INDEMNIFICATION
You agree to indemnify and hold harmless Exclusive Motors Limited and its partners from claims arising from your misuse of the Services.
SECTION 20 — SEVERABILITY
If any provision is found to be unenforceable, the remaining provisions remain valid.
SECTION 21 — ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Exclusive Motors USA.
SECTION 22 — ASSIGNMENT
We may assign our rights under these Terms without notice.
SECTION 23 — GOVERNING LAW
These Terms are governed by the laws of New Zealand.
SECTION 24 — CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the website means you accept the updated Terms.
SECTION 25 — CONTACT INFORMATION
Exclusive Motors USA
Email: info@exclusivemotorsusa.com
Address:
76 Ranzau Road, Hope
Nelson 7020
New Zealand